Customer service is below average. Checkout speed is poor at best. Understaffed and poorly managed.
I had the worst Walmart experience ever in my life at the Richland Center Walmart in Wisconsin. First the store is pretty messy and has a lot going on. You can never find an employee to help you when you need it, and when you do find them they're always standing around doing nothing giving you attitude like you're bothering them. Every time I've gone there they only have the cigarette aisle open and one other aisle. The cashiers need to be trained better on checking people out and procedures. And I haven't really met an employee there that's actually friendly. They don't greet you in the checkout line or tell you to have a good day come back again, nothing like that. When I went there on Thursday, it took the cashier over an hour just to check me out!!! I'm not even exaggerating either. I had my three youngest children with me. 2 of which were hungry and poopy. So they were screaming and crying non stop. After we finally got everything rang up the right way and got the CSM over there for the third time, I ended up just walking out. Not getting anything. My three our trip to Walmart was a complete waste of time and absolutely for nothing!! I have never felt more disrespected and pissed off at a store in my life!! I even called and spoke with the general manager when I left.
This Wal Mart was a very nice store. Had lots of clothes. Not use to seeing that in the Wal Mart in Prairie. Staff seemed very friendly there. Everyone would say hi when they saw you asking if you needed help with anything. Never get that much help in our hometown Wal Mart. Anytime I am in that area I will be stopping in there to doing my shopping. THUMBS UP!
Great staff. Need more open check outs.
He didn't offer to fix the problem in any way!! He could have offered me a gift card or asked me to come back to fix the situation. No all he told me was that he would talk to her ( meaning the CSM and cashier that I dealt with). And that was it! I ended up more frustrated after that phone call then I was before I made it!!
Not enough employees but that's no surprise because that's been a problem for 20 years so many departments have no one staffed and it's ridiculous
Walmart Supercenter is a US Department Store based in Richland Center, Wisconsin. Walmart Supercenter is located at 2401 Us Hwy 14 E, Richland Center, WI 53581, USA.
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